Privacy Policy

Last updated: October 6, 2025

Marketplus (“we”, “us”, “our”, or “the App”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our service (the “App”) and what choices you have associated with that data.

1. Information We Collect

a) Device & Usage Information

  • Examples: browser version, IP address, time zone, device identifiers, operating system, logs of how you interact with the App (pages viewed, features used).
  • Purpose: to ensure the App works correctly for you, optimize performance, detect issues, analyze usage patterns, and improve features.
  • Collection: automatically when you use the App (via cookies, log files, web beacons, analytics tools).

b) Account & Profile Information

  • Examples: name, email address, profile photo, contact information, user preferences.
  • Purpose: to create and manage your account, communicate with you (notifications, updates), personalize your experience.
  • Collection: provided by you when you sign up or update your profile.

c) Transaction & Payment Information

  • Examples: billing address, payment method (e.g. card number, when you purchase services), order history.
  • Purpose: to process payments, fulfill your purchases, send invoices/receipts, manage refunds, detect fraud.
  • Collection: provided by you in connection with a transaction.

d) Customer Support & Correspondence Information

  • Examples: email, subject, message content, any attachments submitted when contacting support.
  • Purpose: to respond to your inquiries, provide support, resolve issues, and maintain records of communications.
  • Collection: when you contact us for support or feedback.

e) Optional Additional Data

  • If you consent or choose to connect external services (e.g. social login, third-party integrations), we may collect related data (e.g. social account name, public profile).
  • Purpose: to enable integration features and simplify account linking.

f) Location Information (if applicable)

  • If your app has location features (e.g. to show nearby offers or services), we may collect coarse or precise location depending on your device permissions.
  • Purpose: to enable location-based functionality or offers.

2. Use of Personal Information

We use your personal information for the following purposes:

  1. To provide, maintain, and improve the App’s features and services.
  2. To process your transactions, send order confirmations, invoices, and related notices.
  3. To communicate with you about updates, security notices, offers, marketing (if you opt in).
  4. To detect and prevent fraud, abuse, security incidents, and enforce our Terms of Service.
  5. To analyze usage trends, user behavior, and perform analytics to improve App performance and features.
  6. To comply with legal obligations (e.g. respond to lawful requests, courts, regulatory bodies).
  7. For other internal purposes consistent with this Privacy Policy.

3. Legal Bases (If Applicable — e.g. under GDPR)

If you are located in a jurisdiction where data protection law requires such grounds (like the EU):

Where you have given consent for processing (e.g. marketing).

Contract

Where processing is necessary to fulfill our contract with you (e.g. transaction processing).

To comply with laws.

Legitimate interests

For our business interests (e.g. security, analytics), so long as they don’t override your rights.

4. Sharing & Disclosure of Personal Information

We may share your personal information with:

Service providers & partners

Those who help us operate the App, process payments, host infrastructure, perform analytics, send emails, customer support, etc.

If required by law, regulation, court order, or to protect rights, property, or safety.

Business transfers

In case of a merger, acquisition, reorganization, or sale of assets, we may transfer your data (with notice or requiring buyer to honor privacy commitments).

Aggregated & anonymized data

We may share data in anonymized or aggregated form that cannot identify you individually.

5. Data Retention

We retain personal information as long as needed to provide you services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. When no longer needed, we will securely delete or anonymize it, unless otherwise required by law.

If you request, we may delete your personal data earlier (subject to legal or operational constraints).

6. Use of Cookies & Tracking Technologies

We use cookies and similar tracking technologies (e.g. web beacons, pixels) for:

Essential / functional

E.g. session maintenance, user login.

Performance & analytics

E.g. usage tracking, crash reporting.

Advertising & marketing

With your consent or opt-in, where required.

You can control or block cookies via browser settings; however, disabling some cookies may limit functionality of the App.

We do not respond to “Do Not Track” signals consistently, as there is no industry standard.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights such as:

  • Access the personal data we hold about you.
  • Correct or update incomplete or inaccurate personal data.
  • Erase or delete your personal data (subject to certain retention limits).
  • Object to or restrict certain processing (e.g. for marketing).
  • Data portability: obtain a copy of your data in a structured, interoperable format.
  • Withdraw consent (for processing based on consent).
  • Opt out of marketing communications.

To exercise these rights, contact us at support@g-marketplus.com. We may ask you to verify your identity.

If you are in the European Economic Area (EEA), data transfers outside your region will be handled in compliance with applicable safeguards (e.g. Standard Contractual Clauses).
If you are in California (CCPA), you may have additional rights under that law (such as “Right to Know”, “Right to Delete”, etc.).

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. We regularly monitor, audit, and update security procedures. However, no system is completely secure; we cannot guarantee absolute protection.

9. Children

Marketplus is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you learn that a child has provided us data without parental consent, please contact us for deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time (e.g. for legal, operational, or regulatory reasons). We will post the updated policy on the App and update the “Last updated” date. We may notify you of major changes (e.g. by email or via the App).

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you can contact us at:

If you are not satisfied with our response, in many jurisdictions you may also lodge a complaint with your local data protection authority.